In accordance with CDC guidelines, CBVH is providing curbside service for our clients at this time. We are asking our clients to help us by practicing social distancing and wearing face masks when interacting with us. 

To make sure our team is available to provide the best level of care for your pet, we have instituted a new intake process. You will receive additional details at the time of your arrival. Look for these instructions provided in the windows in front of the designated parking spots in front of the practice. Here are a few key items:

  1. For the safety of our staff and clients our hospital is closed to all non-employees until further notice. 
  2. After your check in, please remain in your car and a staff member will greet you at the front of your car and assist with the transfer of your pet to our care. 
  3. Please remain at the clinic in your car and a staff member will call you after they have completed the exam and confirm treatment or services. 
  4. Please wear a face covering when interacting with staff during your time with us. 

In order to be more available for yearly annual examinations, sick visits, anesthetic procedures and vaccine boosters we are no longer providing non-essential service nail trims. Exceptions to this policy will be made for those that require sedation. 

Lastly, we kindly ask that you cancel or postpone your appointment if you are showing any of the flowing symptoms: Fever, Fatigue, cough, or shortness of breath. If your pet is sick and still needs to be seen please designate a caregiver for your pet that is not showing these symptoms to bring them to the hospital. 

Please don’t hesitate to contact us if you need anything further prior to your appointment or need any further clarification regarding your upcoming appointment. 

Stay well, 

Casco Bay Veterinary Hospital Team

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